Return & Refund Policy

Thanks for shopping at www.LotusEnergy.shop. If you are not entirely satisfied with your purchase, we're here to help.

Returns:
You have 14 calendar days to return an item from the date you received it. No questions asked for any reason. To be eligible for a return, your item must be unused and in the same condition in the original packaging as you received it. Opened packages may be retured for malfunctioned items.  Your item needs to have the receipt or proof of purchase.

Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us If you have any questions on how to return your item to us, 518-828-3105 x 2



Returns Address:
Lotus Energy INC.
703 Warren Street
Hudson, NY 12534